To validate emails in Eploy go to Admin - Security Settings - Validate Emails

You'll need to validate each email domain that is used to send emails. This will be for the Agency Details domain in the top section:

and any domains in the bottom section:

Option 1 - Amazon AWS (1A London and 1B Ireland)

These are the setup/technical steps needed by you, the customer to set up this email method.

In the validate emails tool, click on Configure under Configure AWS.

You will see the following pop-up with the details to validate that domain for your system:

At the bottom of the pop-up, you'll see the IP Addresses that you will need to White List. 

Note: Please review these in your system as they may be different to the screenshot below.

MANDATORY:

• Validate Domains - uses DKIM to authenticate
  • DKIM 
    • Add CNAME Record 1
    • Add CNAME Record 2
    • Add CNAME Record 3
  •  
• SPF Record:
  • ADD a new DNS TXT entry
• MX Record:
  • ADD an MX Record
• Whitelist Eploy’s Mail Server - whitelist provided IP Addresses/ranges

When you have added the necessary records to your DNS, you can revisit the tool to test your setup and check the status of the validation.

Option 2 SMTP Relay

These are the setup/technical steps needed by you, the customer to setup this email method:

MANDATORY:

• Setup the relay and tell us the following information. If not provided, we will use the defaults below:
  • Port (default 25)
  • Username (default none/anonymous)
  • Password (default none/anonymous)
  • TLS (default no)
• Hostname:
  • Provide your hostname to your Eploy Contact

OPTIONAL:

• DKIM:
  • This is covered by your own internal protocols/policies
• DMARC:
  • This is covered by your own internal protocols/policies

Please let your Eploy contact know when complete so they can carry out the necessary checks and finalise the setup.

We will provide you with IP Addresses/Ranges for you to Whitelist.

Option 3 Amazon AWS (Reply To) – Basic

This method does not require any technical setup by you, the customer. As this method involves sending from an eploymail.co.uk email address, all the necessary setup is done by Eploy on your behalf (as it’s our email address and domain).

Option 4 Amazon AWS (Reply To) – Advanced

These are the setup/technical steps needed by you, the customer to setup this email method:

MANDATORY:

• • Validate Domains - uses DKIM to authenticate
    • DKIM 
      • Add CNAME Record 1
      • Add CNAME Record 2
      • Add CNAME Record 3
    •  
  • SPF Record:
    • ADD a new DNS TXT entry
  • MX Record:
    • ADD an MX Record
  • Whitelist Eploy’s Mail Server - whitelist provided IP Addresses/ranges

  When you have added the necessary records to your DNS, you can revisit the tool to test your setup and check the status of the validation.